Overview
Focus BC partnered with the Municipality of Lagos to develop a digital platform for territorial information, making urban planning data accessible to citizens and companies through a modern, map-based interface.
Built on smart city principles, the platform improves transparency, efficiency and access to municipal services.
The Municipality of Lagos, with the collaboration of Focus BC, developed an application for general and free access to territorial information. It allows citizens and companies to easily consult land use plans and regulatory content through a fast and intuitive experience. At a time when remote access is critical, this solution provides a reliable and efficient way to access municipal information.
The Challenge
The Municipality of Lagos aimed to implement a territorial management solution capable of:
Integrating existing geographic data across departments
Incorporating information from external entities
Allowing decentralized data management and updates
Providing public access to urban planning information
The goal was to align with modern smart city concepts, improving transparency and operational efficiency.
The Solution
Focus BC implemented a city data platform, based on City as a Platform, enabling:
Centralized management of territorial and urban planning data
Public access to municipal land use plans
Integration of multiple data sources into a single interface
Real-time updates and collaboration between teams
The platform allows citizens and companies to easily access regulatory and geographic information through an intuitive and interactive map.
Key Capabilities
Centralized urban and territorial data management
Public access to planning and zoning information
Integration of internal and external data sources
Interactive map-based interface for data visualization
Support for urban process and incident management
Platform in Action
Interactive maps displaying zoning and planning layers across the municipality
Digital access to land use plans and regulatory information
Real-time updates on urban processes and incidents
Visualization of territorial data in a user-friendly interface
The Results
Easy-to-use platform accessible to any citizen
Centralized information improving decision-making speed
Faster urban process handling with significant time savings
Over 1,700 urban processes managed through the platform
Reduction of processing time to less than one minute
More than 200 working hours saved compared to previous systems
Operational Improvements
Automated incident management workflows
Real-time communication between users and municipal teams
Clear tracking of incident status (received, in progress, completed)
Conclusion
The Lagos platform demonstrates how cities can modernize urban planning services by making data accessible, transparent and easy to use.
By integrating territorial data into a single digital environment, the Municipality has improved both internal efficiency and citizen engagement.
About the Client
Lagos is a municipality in the Algarve region, in the south of Portugal, known for its strong connection to tourism, culture and coastal development.
The Municipality has been investing in administrative modernization to bring services closer to citizens and continuously improve service efficiency and accessibility.