Focus BC developed the Integrated Incident Management System to monitor and manage incidents on the factory floor.
Customer
Groupe Renault is a French multinational car manufacturer. Groupe Renault markets are based on five brands worldwide: Renault, Dacia, Renault Samsung motors, Alpine and Lada.
In Portugal, the group has a factory in Cacia, municipality of Aveiro. The Cacia factory has been producing parts and components for the automotive industry since September 1981.
Challenge
Groupe Renault wanted a solution to manage and improve the process of incident identification, tracking and resolution, as well as nonconformities detection and reporting in secure areas of the factory.
Results
This system made it possible for all employees to register events to help reduce risks and improve the working environment;
Ease of use by employees;
Automatization of event management processes;
Measurement of service levels and high standards of quality